Our Service Navigator helps our guests to navigate the complex human service system which is the key in transitioning out of homelessness. The Service Navigator provides comprehensive case management in partnership with other community organizations to best serve our guests. This process includes obtaining things such as identification, mental health services and permanent housing.
Moving people from homelessness to stability
HOPE provides safe shelter and the support needed to rebuild your life. Zero judgement, just practical help and a path forward.
Safe
Steady
Support
What We Do
Identification
There are three key documents that are required for enrollment into housing programs; photo identification, birth certificate, and social security card. At times this can be a circular and confusing process, sometimes these identity documents are required to obtain the others. Through the ID Taskforce, we are working to change policy pertaining to obtaining vital documents in Michigan. HOPE service navigator works collaboratively with human service agencies in Oakland County which assist our guests in obtaining these types of documents.
Mental Health
HOPE has a strong relationship with the Oakland Community Health Network (OHCN), as well as with mental health service providers, Easter Seals, and Community Network Services (CNS).
Through our relationship with OCHN, HOPE guests are able to be screened onsite for eligibility for mental health programs. As a result of this, 91% of our guests are connected with integral mental health services. In other shelters this statistic is typically much lower. Our guests are able to meet with their case managers on-site. HOPE staff is also able to work hand-in-hand with case managers to help our guests receive much needed services.
Housing
HOPE has relationships with homeless housing providers. HOPE is a member of the Alliance for Housing, Oakland County’s Continuum of Care (CoC). Through the CoC, HOPE works in concert with housing providers in Oakland County. HOPE’s Service Navigator helps our guests to complete and gather necessary documents and information as well as acts as a facilitator between housing organizations and guests.
Recuperative Care
HOPE Recuperative Care Center (HOPE RCC) is a specialty homeless shelter for those who are hospitalized but need a “discharge to home” option from an inpatient medical or psychiatric hospital setting. Some of our gusts have included those who needed a safe, clean place to recover from illness, injury, surgery cancer, etc. HOPE RCC provides emergency shelter, meals, service navigation/coordination of services to resolve homelessness and medical oversight to individuals experiencing homelessness who are recovering from an acute illness or injury. In addition to providing a place to safely recover, HOPE also provides coordination of care with services such as behavioral health, primary care and housing. Our goal is to discharge every guest to their own home with supportive services in place.
What We Do
Service Navigation
Our Service Navigator helps our guests to navigate the complex human service system which is the key in transitioning out of homelessness. The Service Navigator provides comprehensive case management in partnership with other community organizations to best serve our guests. This process includes obtaining things such as identification, mental health services and permanent housing.
Identification
There are three key documents that are required for enrollment into housing programs; photo identification, birth certificate, and social security card. At times this can be a circular and confusing process, sometimes these identity documents are required to obtain the others. Through the ID Taskforce, we are working to change policy pertaining to obtaining vital documents in Michigan. HOPE service navigator works collaboratively with human service agencies in Oakland County which assist our guests in obtaining these types of documents.
Mental Health
HOPE has a strong relationship with the Oakland Community Health Network (OHCN), as well as with mental health service providers, Easter Seals, and Community Network Services (CNS).
Through our relationship with OCHN, HOPE guests are able to be screened onsite for eligibility for mental health programs. As a result of this, 91% of our guests are connected with integral mental health services. In other shelters this statistic is typically much lower. Our guests are able to meet with their case managers on-site. HOPE staff is also able to work hand-in-hand with case managers to help our guests receive much needed services.
Housing
HOPE has relationships with homeless housing providers. HOPE is a member of the Alliance for Housing, Oakland County’s Continuum of Care (CoC). Through the CoC, HOPE works in concert with housing providers in Oakland County. HOPE’s Service Navigator helps our guests to complete and gather necessary documents and information as well as acts as a facilitator between housing organizations and guests.
Recuperative Care
HOPE Recuperative Care Center (HOPE RCC) is a specialty homeless shelter for those who are hospitalized but need a “discharge to home” option from an inpatient medical or psychiatric hospital setting. Some of our gusts have included those who needed a safe, clean place to recover from illness, injury, surgery cancer, etc. HOPE RCC provides emergency shelter, meals, service navigation/coordination of services to resolve homelessness and medical oversight to individuals experiencing homelessness who are recovering from an acute illness or injury. In addition to providing a place to safely recover, HOPE also provides coordination of care with services such as behavioral health, primary care and housing. Our goal is to discharge every guest to their own home with supportive services in place.
Advocacy
Source of Income
Hope is working to prohibit source of income discrimination, the practice of refusing to rent to a housing applicant because of that person’s lawful form of income.
Advocacy
Veterans (Housing/Help)
HUD estimates that approximately 639 Michigan veterans are homeless. HOPE advocates for veterans by working with various veterans task forces to provide a voice for homeless veterans.
Advocacy
Healthcare
HOPE strives to advocate for our guests by identifying and filling gaps in services and creating necessary programs in collaboration with our community partners.
Advocacy
Vital Documents
HOPE helps shelter guests acquire the necessary documentation to apply for housing assistance.
Advocacy
Affordable Housing
HOPE is working to improve the stock of affordable housing.
Our Shelters
Adult Shelter
249 Baldwin Avenue Pontiac, MI 48342
“Low-Barrier” Emergency Shelter (Most barriers removed)
- No ID/Sobriety/Background Check
- Trauma-informed approach
- Embedded services through community partners such as medical, housing, behavioral and employment
Recuperative Shelter
1416 Joslyn Avenue Pontiac, MI 48340
Inpatient “discharge to home” option for individuals experiencing homelessness.
- Nurses provide patient monitoring and education
- Person-centered connection to vital documents, legal and housing resources through intensive case management
Adult Shelter
249 Baldwin Avenue Pontiac, MI 48342
“Low-Barrier” Emergency Shelter (Most barriers removed)
- No ID/Sobriety/Background Check
- Trauma-informed approach
- Embedded services through community partners such as medical, housing, behavioral and employment
Recuperative Shelter
1416 Joslyn Avenue Pontiac, MI 48340
Inpatient “discharge to home” option for individuals experiencing homelessness.
- Nurses provide patient monitoring and education
- Person-centered connection to vital documents, legal and housing resources through intensive case management
Testimonies
Get Involved
Volunteer
Professional Volunteers are needed to do the jobs you know, Since we cannot afford to hire all the skills we need, we hope for volunteers who can fill the gap. HOPE becomes stronger when we partner with you and your expertise. We strive to be better; you help us get there!
Host A Meal
Meal Hosts help HOPE feed more than 75 shelter guests each night.
Your volunteer team of 4+ plan, prepare, and serve dinner. Your smiling faces and positive conversation make a huge impact. Larger teams may also get involved with other tasks in the shelter.
Donate
We have wish lists for both shelters and various seasons. You may want to buy from the list (you can ship directly to HOPE or send/drop off your donated items at the shelter. The list is an example, any brand is helpful.
Contact Us
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Contact Us
By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact